On this page
Introduction
Environment Protection Authority Victoria (EPA) is Victoria’s environmental regulator. We are a science-based regulator that protects human health and the environment from the impacts of pollution and waste.
We do this in several ways:
- working with community, business, governments, and Traditional Owners to prevent and reduce the harmful impacts of pollution and waste.
- supporting all Victorians to understand their obligations under the law.
- taking proportionate regulatory action against those who fail to meet their obligations.
- providing clear advice on the state of our environment so that people can make informed decisions about their health.
The Environment Protection Act 2017 (the Act) and regulations provide a framework for protecting human health and the environment from the harmful effects of pollution and waste.
The general environmental duty (GED) is central to the laws. It requires all Victorians to manage risks to human health and the environment that their activities create. Everyone must take steps to minimise their risks, so far as reasonably practicable. This includes all businesses, big or small.
We expect individuals and businesses to be open and honest, identify and manage risk proactively, and continually minimise risks to the environment.
Understanding and controlling your risks is key to complying with the law. We will work with you to do so, with a focus on supporting you to prevent harm from your activities.
We act quickly and transparently to enforce the law if you do not comply with your obligations. If you are resistant, evasive or fail to account for your risks, our response will be more severe.
Our regulatory approach
Our regulatory approach uses a mix of encouragement and deterrence to motivate action and deliver improved outcomes for Victorian communities and the environment.
As a science-based regulator, we apply a risk-based approach that uses science, intelligence, and evidence to prioritise our effort to where we can make the biggest difference.
When we make decisions under the Act, we are guided by the principles of environment protection. Our decisions also give regard to human rights under the Charter of Human Rights and Responsibilities.
We work with other organisations, agencies, and partners to protect human health and the environment. Local government (councils) play an important role as joint-regulators, bringing timely responses to localised issues of pollution and waste.
We respect and acknowledge Traditional Owner cultural values and knowledge and their responsibility and duty to protect and heal Country. We engage and collaborate with Traditional Owners to consider cultural values as part of our regulatory approach.
When we use our regulatory tools, we focus on the problem and desired outcome and apply them in a consistent, transparent, and proportionate way.
Our regulatory approach involves several key elements:
EPA regulatory tools
What we expect from you
We expect individuals and businesses to be open and honest, proactively identify and manage their risks, and regularly maintain their understanding of what their obligations are, and comply with them.
We work with businesses to help build knowledge, capability, and capacity to prevent harm to human health and the environment. In turn, we expect businesses to assess risks of harm, put processes in place to minimise risks, respond quickly and seriously to EPA’s advice and suggestions and make changes when needed. You must also report pollution incidents, contamination and any breach of your EPA permission.
We expect you to respond positively when we raise issues with you. If you are resistant, evasive or fail to account for your risks, our response will be more severe.
If you disagree with a decision we’ve made there are avenues for review and appeal. You can apply for an internal review of an infringement notice or a remedial notice. You may also seek an external review in the Victorian Civil and Administrative Tribunal for a range of decisions under the Act.
If you’re unhappy with the way an EPA authorised officer has behaved, you may submit a complaint to EPA. If you feel you’ve been treated unfairly by us, you may also submit a complaint to the Victorian Ombudsman.
Our regulatory approach in action – small to medium sized businesses
We understand smaller businesses may have fewer hazards and risks to consider than larger businesses. However, your level of risk is not solely defined by the size of your operation. Your approach to managing risk may depend on the type of activities, their complexity, and your location.
We recognise smaller businesses may have less experience with environmental risks and controls, or the resources to dedicate to implementing sophisticated management systems. Our officers will take this into account, making sure we are fair and proportionate in our interactions with you.
However, if you are a small-to-medium sized business, we will expect you to understand the hazards and risks to human health and the environment posed by your business operations. We expect that you have thought about risk controls in the same way you have taken action to comply with occupational health and safety laws.
If you’re a small-to-medium sized business, an EPA officer will:
- check with you that you understand the four steps for assessing and controlling risks (EPA publication 1695)
- work with you to build an understanding of the hazards and risks posed to the environment and human health from your business operations
- talk to you about how you are considering the management of risks, and the risk controls that you could put in place in your business
- ensure you’re clear about whether your activities need a licence, permit or registration from EPA
- require you to address any non-compliance. We’ll provide an example of what compliance looks like and discuss this with you before making any decision
- consider your history of any non-compliances so that we can determine what further action to take.
Example: Small business
An EPA officer undertaking a compliance inspection at a small business is likely to ask what hazards and risks you have considered and what controls you have put in place as a result. For example, at a café or food retailer, they’ll look for obvious risks such as litter and poor management of wastes, or noise from operations and equipment. They may ask you to demonstrate that you have identified risks and implemented appropriate controls to satisfy the general environmental duty and waste duties. The officer may talk about other risk controls commonly used in the industry. However, it is up to you to determine what is ‘reasonably practicable’ to be applied in your business based upon the ‘state of knowledge’– for example, in hospitality and retail, some possible risk controls can be found in Retail – guide to preventing harm to people and the environment (EPA publication 1824).
Consistent with our Compliance and Enforcement policy, an EPA officer may provide compliance advice or issue a remedial notice if they see clear and obvious opportunities for improvement.
Example: Medium-sized business
An EPA officer undertaking a compliance inspection at a medium-sized business is likely to ask you to explain the hazards and risks you are managing in your business and the controls you have in place. For example, if the business is a factory manufacturing consumer goods, the officer will assess the effectiveness of the management systems in place to manage emissions, odour, noise and waste, and talk about the state of knowledge that exists for the industry, such as the risk controls described in Manufacturing – guide to preventing harm to people and the environment (EPA publication 1822).
Consistent with our Compliance and Enforcement policy, an EPA officer may provide compliance advice or issue a remedial notice if they see clear and obvious opportunities for improvement.
Our regulatory approach in action – large business
Generally, large businesses are more familiar with environmental regulation, and may have had many previous dealings with EPA.
We expect that large businesses have a mature understanding of risk management, and know the hazards and risks posed by their operations.
We recognise that to conduct their operations, large businesses will have comprehensive environmental management systems in place to control hazards and risks. Typically, if these systems are in place and are being properly applied, businesses will have a low risk of non-compliance with their environmental duties. EPA officers will want to be assured that environmental management systems are being implemented effectively.
If you’re a large business, an EPA officer will:
- seek to understand your business operations and the hazards and risks posed to human health and the environment
- assess whether appropriate environmental management systems are in place and are being properly implemented
- continue to work with you to determine whether it’s reasonably practicable for new technology or process improvements to be introduced into your environmental management system, or equipment to be upgraded to better address risks
- work with those of you who hold an EPA permission to comply with conditions and understand expectations for the review or renewal of those permissions
- require you to address any non-compliance. We’ll provide an example of what compliance looks like and discuss this with you before making any decision
- consider your history of any non-compliances so that we can determine what action to take.
Example: Large business
When an EPA officer inspects a steel works, they’ll focus on hazards and risks such as air emissions, chemical storage and handling, and waste management. Risks to human health from air emissions will be a clear focus and the officer will expect comprehensive systems and controls to be in place. Systems and controls should be proportionate to the risks posed by the operation and their potential impacts. The officer will expect the business to maintain a current understanding of state of knowledge for their industry, such as being familiar with risk controls outlined in Guideline for assessing and minimising air pollution (EPA publication 1961).
The operators may be asked for copies of the environment management system that is in place, and evidence that demonstrates its proper implementation. The officer may ask about other types of risk controls that are in place at similar sites and whether these are appropriate and ‘reasonably practicable’ for the business. A remedial notice may be issued if there are clear opportunities for additional ‘reasonably practicable’ risk controls, or other remedial action required.
Any non-compliances will be identified by the EPA officer and followed up accordingly, with the officer talking about the issues and how the operators can comply.
The officer will be able to explain EPA’s role compared to other regulators and may occasionally undertake compliance inspection with a colleague from another regulator to ensure an integrated approach.
Reviewed 10 November 2022